Our Services
Fusion Internet
Experience unparalleled connectivity with our high-speed and reliable broadband and leased line solutions. Whether you need robust internet access or dedicated connections, Fusion Internet provides the backbone your business needs to thrive online.
Fusion Guest WiFi Hotspot:
Enhance your customer experience with our secure and customisable guest Wi-Fi solution. Ideal for hospitality and retail environments, this service not only provides seamless internet access for your visitors but also captures valuable data to help you better understand your customers.
Fusion Nexus
Our advanced cloud communications platform, Fusion Nexus, integrates all your communication channels into a single, easy-to-use system. Manage voice, video, messaging, and more with streamlined efficiency, improving collaboration and customer engagement.
Fusion Call Centre
Elevate your customer service with our comprehensive call centre solutions. Fusion Call Centre offers features like call routing, real-time analytics, and call-recording, ensuring your team can deliver exceptional support at all times.
Fusion ONE
Simplify your business communications with Fusion One, our unified communications solution that integrates your fixed and mobile communications into a single, cohesive platform, offering seamless connectivity wherever you are.
Fusion One
Fixed Mobile Convergence (FMC)
With Fixed Mobile Convergence (FMC) as standard, Fusion Mobile Communications delivers the same features and user experience on your mobile device as on your desk phone, with the addition of messaging and call recording for true remote working.
Fusion Mobile Communications provides both your voice and your data requirements whether you are on the move or in the office. We offer many call/data bundles from Pay-as-you-use to unlimited plans. We are also set up to offer full UK Geographic numbering as well as over 160 countries worldwide.
Fusion Nexus
UnifiedUnified Communications as a Service (UCaaS)
Fusion Mobile Communications‘ mobile first focus means that you can work from anywhere and has been designed to provide you with the very best experience – whether its on your mobile, desktop or laptop PC, or desk phone.
Choose to use your mobile phone, softphone or desk phone and gain access to all the features you would expect from a communications platform; including call transfer, IVR, call queueing, conferencing, call recording, voicemail to email/SMS, and many more.
The Video Meeting and Instant Messaging (IM) service is ideal for remote working. Video Meetings provide remote face-to-face communication without the need for any downloads or external software. Collaborate with anyone by simply opening a link in your browser, or on any of licenced devices. Invite your colleagues and clients to join you in your own virtual meeting room.
Fusion Nexus – Receptionist is an innovative attendant console, enables you to offer receptionist services to your customers. Available on the web and in a stand-alone mode, the simple interface allows receptionists to simply and efficiently manage all business communications.
FUSION CALL CENTRE
Contact Centre as a Service (CCaaS)
Call Centre is an intuitive, full-featured, scalable inbound service integrated with the Fusion Mobile Communications platform. It provides a complete range of Automatic Call Distribution (ACD) features as well as statistics, reporting tools, call monitoring and call management.
Fusion Internet
Internet and WiFi
Fusion Internet offers businesses a robust and scalable connectivity solution tailored to meet diverse needs. With an emphasis on reliability and speed, Fusion Internet ensures seamless online operations, essential for modern businesses. Whether you require high-speed broadband, dedicated leased lines or Guest WiFI Hotspots – Fusion Internet delivers the connectivity backbone to keep your business competitive and connected.
Latest Blog Posts
The UK PSTN Switch-Off: What Your Business Needs to Do Before January 2027
The UK PSTN switch-off lands in January 2027. Here's what it means for your business, what's at risk, and how [...]
Jul
I Couldn’t Find an Affordable WiFi Marketing Tool for Local Businesses. So We Built One.
By James, Owner of Fusion Telecoms For years, I’ve been installing guest WiFi systems for hospitality and retail businesses across [...]
Why Fusion Telecoms Builds on Ubiquiti UniFi
Every network we design has to do three things: work on day one, keep working without constant attention, and grow [...]
How to factory reset the DECT Base
For the W60B/W70B physical reset method, please follow the steps below. For the W80B/W80DM/W90B/W90DM physical reset method, please follow the [...]
Mar
Famous Last Words: “We’ll Save Money by Going Direct to the Network”
Think going direct to a mobile network saves you money? Think again. Discover why businesses in Bournemouth and Dorset are [...]
Feb
Monday Morning Slowdown”: How to Bulletproof Your Business Connectivity
We’ve all been there. You return from a weekend (or a holiday), coffee in hand, ready to tackle the week. [...]
Jan
5 Checks to Lower your Telecoms Bills this January
January is the best time to audit your business expenses. In the world of telecoms, “loyalty” often costs you money. [...]
Jan
So Long, Farewell 3G: Navigating the Virgin Media O2 Network Evolution
The “3G era” is officially drawing to a close. Virgin Media O2 (VMO2) has confirmed its timeline for retiring its [...]
