Planned Maintenance Notice – July 15th-16th 2024

Dear Fusion Telecoms Customers,

We want to give you a heads-up about some planned maintenance work scheduled between Monday, 15th July at 22:00 and Tuesday, 16th July at 04:00.

Maintenance Window:

🗓️ Date: Monday, 15th July

⏰ Start Time: 22:00 (Local UK)

⏰ End Time: Tuesday, 16th July, 04:00 (Local UK)

Details:

Our engineers will be upgrading the firmware on core switches that provide upstream connectivity to our core network. During this time, connectivity will be reduced to a single node, which means services may be classified as “at risk” for the duration of the maintenance window.

Impact:

🔄 You may experience one or more brief drops in service as traffic is moved across the links.

🔧 If you encounter any issues after the maintenance window, please power cycle your CPE/Router.

Support:

If you need any assistance, we’re here to help! Reach out to us via:

🌐 Website: Support

📧 Email: [email protected]

📱 WhatsApp: Click Here to Chat

📞 Phone:01202 835 888 opt 3

Thank you for your understanding and cooperation!

Best Regards,

The Fusion Telecoms Team