At Fusion Telecoms, we value our customers and strive to provide excellent support to ensure your satisfaction. Our dedicated team is available to assist you with any questions, concerns, or technical issues you may encounter. We offer both phone and email support during our working hours, from 09:00 to 17:00 between Monday and Friday (excluding bank holidays).
Help
Telephone Support
If you prefer to speak directly with our support team, we encourage you to give us a call during our working hours. Our knowledgeable and friendly representatives are ready to assist you and provide prompt solutions to your queries. Simply dial 01202 835 888 (Option 3) to reach our customer support line.
Call: 01202 835 888
We are also available to chat on WhatsApp for advice and support.
Email Support
For non-urgent inquiries or if you prefer written communication, you can reach out to us via email. Our team diligently monitors our inbox and will respond to your email as quickly as possible during our working hours. Send your queries or concerns to help@fusiontelecoms.com, and we will provide you with the assistance you need.
Outside Working Hours
Whilst our standard support hours are from 09:00 to 17:00 between Monday and Friday (excluding bank holidays), we also offer additional support resources outside these hours. Our website features an extensive knowledge base and a Frequently Asked Questions (FAQ) section, which may address many common queries or concerns. Feel free to explore these resources at any time to find answers to your questions.
We're here to help
At Fusion Telecoms, your satisfaction is our top priority. We are committed to delivering exceptional customer support to ensure you have a seamless experience with our services. Whether you have questions about our products, need assistance with setup or troubleshooting, or require guidance on maximising the benefits of our services, our team is here to help.
Contact us during our working hours, from 9:00 AM to 5:00 PM on weekdays, via phone at 01202 835 888 or email us at help@fusion-telecoms.com. We look forward to assisting you and providing the support you deserve.