January is the best time to audit your business expenses. In the world of telecoms, “loyalty” often costs you money. Here are 5 things to look for in your latest bill:
- Hunt for “Zombie Lines”
- Check your invoice for line rentals you don’t recognise. Many businesses are still paying for old fax lines, Redcare alarm lines or lift lines that were superseded by digital tech years ago. If you don’t use it, cut it.
- The “Out-of-Contract” Penalty
- If your contract ended in 2025 and you didn’t renew, you are likely paying an out of contract. These can be 30-40% higher than a new deal. Re-contracting (even with the same provider) can slash costs instantly.
- Speed vs. Price Parity
- Fibre prices drop over time. You might be paying £50 a month for 100Mbps, whereas a new customer today gets 500Mbps for the same price. Check if you are paying “vintage prices” for vintage speeds.
- Hardware Gathering Dust
- Walk around your office. How many desk phones are sitting there unplugged or unused because your team prefers their mobiles? If you are paying for hosted seat licenses you don’t use, switch to a softphone app (like the one we provide with Fusion Nexus) and save the hardware rental fees.
- Consolidate to Accumulate
- Are you paying one supplier for mobile, another for broadband, and a third for your phone system? Bundling these with one provider (like us) often unlocks “multi-product discounts” that aren’t advertised online.
Your telecoms setup should be an engine for business growth, not a drain on your resources. By taking just ten minutes to review these five areas, you could unlock significant savings to reinvest back into your business for the year ahead.
However, we know that deciphering supplier invoices can sometimes feel like reading a foreign language. If you aren’t sure what a “CLI Delivery Charge” is, or if you don’t have the time to sit on hold with large providers to negotiate a better rate, let us do the heavy lifting.
Ready for a fresh start in 2026?
Send us your most recent bills, and the team at Fusion Telecoms will conduct a comprehensive, jargon-free audit. We will identify the “zombies,” spot the overcharges, and show you exactly where you can save – often while upgrading your technology at the same time.
Start the year leaner, faster, and better connected.

